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Terms & Conditions

By purchasing from Running Thread, you agree to adhere to all terms and conditions.
Running Thread reserves the right to amend our Terms & Conditions without prior notice.




Ordering Information

For placing an order, simply fill up the order form at the bottom of the page and we will send you a payment invoice within the next 24hours upon confirmation of purchase. Please be 100% confirmed before submitting the order form.


Please do not make payment until you've received an invoice from us.
Please note that all ATM transfers must be accompanied with a snapshot of your transaction receipt for verification purposes.




Payment Details

We accept bank transfers from POSB, DBS and UOB. Our bank details are as listed:

POSB SAVINGS 228 38754 1
UOB 422 372 784 5
PAYPAL




Delivery

All deliveries (Normal and Registered mails) are handled by Singpost.

Delivery of Normal mails takes 2-5 working days, excluding weekends & public holidays.We are unable to track parcels posted via Normal mail and strongly encourage customers to opt for Registered mail.
Running Thread will not be responsible for lost parcels posted via Normal mail.


Delivery of Registered mail takes 1-3 working days, excluding weekends & public holiday.
Registered mail is an additional of $2.55 per parcel. Tracking numbers will be issued via email. Please note that should no one receive the parcel upon delivery, the postman will leave you a notification slip. You may then rearrange for another delivery or retrieve your parcel at the nearest post office the following day.




Exchange & Return Policy

Exchange can only be done if item is found faulty. We do check through all pieces before mailing them out. All exchanges must be made within 7days from the date of purchase. Please do email us with snapshots of the defects. We will review the situation and respond promptly. Request of exchanges made after 7 days will not be entertained.

Length discrepancies of 0.5-1" in our given measurements are not deemed defects. Please note that the colour of items may differ slightly due to the resolution of your screen/monitor's colour management.

We do not offer returns or refunds for items purchased in the wrong size. Items that have been washed will not be exchanged or refunded.


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We hope you enjoy your shopping with Running Thread!












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